Of course you'll always talk to the vendor when you need to

     but some converations are simply unnecessary

Why let people track the sale online?

People are increasingly able to check everything online: when thier books will ship from Amazon; what time their groceries will arrive. Even where telephone customer service exists, people still value the ability to check online.

Fewer 'pester calls' from the vendor

With the vendor & buyer able to view progress online, and a steady trickle of information (email notifications), they feel involved in the process.

Some things you need to discuss. But if it's just that the deeds have arrived, the vendor will get a notification when the solicitor updates their tracker, and it's one less conversation.

Less time chasing solicitors

Everyone hates chasing solicitors to find out what's happening. Get them to update a tracker, and spend less time chasing them. They also get fewer calls from you and their client.

Faster communication in chains

Where your vendor is in a chain, there is further benefit in using using ChainTracker.com.

Where there are several vendors in the chain with trackers, each one is easily linked to the next.

Everyone can view the status of the other sales in the chain, who's ready to exchange, who isn't.

When something major happens, everyone in the chain gets as email notifiication... no wiating for the information to trickle up via 3 solicitors.

Fewer chains fall through

The faster and easier communication in the chain is, the faster things actually happen. We all know that the longer things go on, the more likely a chain will fall apart.

Less need to talk to other negotiators

With other negotiators in the chain getting email notifications everyone is in the loop.