First get a Negotiator ID or Solicitor ID. Then login, click on 'START NEW TRACKER' and you're away.
As the sale progresses, update the tracker. The client is notified by email or text, and can view progress.
It is completely free for estate agents & solicitors.
Clients pay. Logging-in to view the tracker is free. If clients want more functionality (email alerts, or chain view) they pay a 1-off £18.50 upgrade fee.